1. Our mission

Our mission is to help all women look and feel even more fabulous with affordable QUALITY hair extensions. We supply hair to women of African, European and Asian descent via our website. Whether you're looking for fully thicker hair, a new look or have a medical condition affecting your hair growth, we can help. Just ask.

2. Who owns the Loxx Hair & Beauty?

Loxx is run by a small team of hair, beauty and makeup experts. Chrissie, the Founder, set up the business after years of poor service and the general lack of expertise within the hair extensions industry. Loxx Hair & Beauty solves these problems with first class customer support and over 20 years knowledge of hair and beauty.

3. Why should I buy from Loxx?

We really appreciate you stopping by our website. We know that you could be browsing any number of hair extension companies right now. Choosing hair extensions online can be an exercise fraught with risks, but at Loxx, we can always guarantee you that we will supply you hair that has been rigorously tested (worn, washed and dyed) and that if you ever have a complaint with your purchase, we will refund you or replace your hair immediately. No questions asked.

4. Where is Loxx's hair sourced from?

We have preferred supplier relationships with manufactures in the Far East. We have literally spent thousands of dollars buying and testing hair so that you can always be assured that you are getting the best possible hair extensions. And of course you can buy directly from the Far East and you might get lucky and find a genuine supplier selling quality hair extensions. But you might not! Buying from Loxx gives you the peace of mind that you're getting the best quality affordable hair extensions on the market

5. How can we contact you?

Your first contact point is the chat function on the website. We are a small team but we try and staff our support desk throughout the hours of 8:30am - 6pm (GMT). If for whatever reason you're not able to reach us via the website chat function, don't hesitate to email us at: [email protected] We'll ALWAYS respond within 4 hours. 

We also welcome feedback, comments and partnership requests. Feel free to email us at: [email protected] if you would like to work with us in any way.

We look forward to serving you with great quality affordable hair extensions.